Shop the look

Our Mid-Season Sale has officially launched! SHOP UP TO 70% OFF NOW

Buy One Get One 50% Off Cubic Zirconia | SHOP NOW

Select your location & currency

Region:
Currency:
Language:
 

Shipping & Delivery

We offer a standard delivery option at a flat rate of €6. Free delivery is offered to any order €40,00 and over. 

It’s important to us that you receive your purchases in a timely manner. Due to COVID-19, please be aware delivery times may vary. 

During sale and promotional periods, your order will be processed and dispatched as quickly as possible from our warehouse. However, busy periods could result in some delays with dispatch.

View full shipping information here.

Gift Cards

Physical Gift Cards

Gift Cards can only be purchased and redeemed in-store and only in the country of purchase.

Lovisa Gift Cards are to be treated like cash. Damaged, lost or stolen cards will not be replaced, refunded or redeemed. It is not redeemable for cash, credit or retailer accounts. Lovisa Gift Cards must be redeemed before the expiry date. The gift card cannot be reloaded. Unused balance on expiry of this card will not be refunded or credited.

e-Gift Cards

You may purchase an e-Gift Card from anywhere in the world, provided the recipient has a European residential address.

Lovisa e-Gift Cards are emailed to your nominated email address and can be redeemed online or at any of our European store locations. 

You may purchase an e-Gift Card from anywhere in the world, provided the recipient has a European residential address.

Piercing e-Gift Cards

Piercing e-Gift cards can be redeemed in store within Europe only. 

They are emailed to your nominated email address that will contain a card number, a 4 digit pin to use in store as well as your card's expiry date and value. 

Please note:

You are liable for all transactions on your card except when there has been fraud or negligence by us or our employees. We reserve the right to change any terms contained in these Terms of Use at any time.

Contact our Customer Support team if you have any reason to believe an error has occurred in relation to a gift card.

Black Friday & Cyber Monday

Offer is available online only for a limited time only, whilst stock lasts. Cyber Monday is valid from 12.00 AM 28 November 2021 to 11.59 PM 30 November 2021. Applies to all full-price styles. Excludes Sale items and Gift Cards, and cannot be used in conjunction with any other offers. Enter code CYBER30 at check out.